Frequently Asked Questions
Last updated: 9 November 2026
How do I order riding gear and merchandise?
Browse the Shop menu, choose a size for apparel, then Add to Cart or Buy Now. At checkout, pick Malaysia or Thailand, fill in your details and pay by QR. You can order as a guest or sign in as a member.
Do you ship to Malaysia and Thailand?
Yes. We ship from Tak, Thailand. Thailand shipping is free for most items; Malaysia uses quantity-block rates, and Sabah & Sarawak add RM 10 per order. See Shipping & Returns. We do not ship to Singapore.
How does QR payment and receipt upload work?
Checkout shows the QR for your country — DuitNow / Touch 'n Go for Malaysia or PromptPay for Thailand. Scan and pay the exact total, then upload a screenshot or PDF of your receipt (PNG, JPG or PDF, max 5MB). Your order becomes "Pending Verification" until we confirm the payment.
How do sticker bundles work?
8×8cm paper stickers are bundled automatically: in Malaysia, every 3 stickers cost RM 18 (otherwise RM 6.50 each); in Thailand, every 3 cost THB 140 (otherwise THB 49 each). Mix any designs. Chromium stickers are not included.
How do I request Towing & Rescue?
Open Services → Towing & Rescue, enter your name, phone, motorcycle details, breakdown area and destination, then submit. Our team is alerted immediately and will call you. Members with a saved profile get details filled in automatically.
How can I track my order?
Once shipped, we add your courier tracking number to the order. Contact us on WhatsApp with your order reference anytime.

